Huge Mobilink bill after 3G Trial is over

I started this as a Facebook status but I realized it’s going to better fit as a blog post. Here I go.

Rs. 30,000 worth Mobilink bill, that too on a post-paid number that I don’t use much with a Rs.1500 credit limit???

Mobilink Post-paid users out there , if you were enjoying 3G Trial data on your phone, please be prepared, this could happen to you.

This morning, I received 2 different SMS on my secondary postpaid number saying:

SMS1: Your bill is 4500. Your number is now blocked.

After receiving first SMS I thought it’s fine and I paid it (though it wasn’t fine). I paid the bill and they did say that your number is restored but it got blocked again.

SMS2: Your bill is 26500. Your number is now blocked.

Later I realized total credit limit of this number was only Rs. 1500

*OMG*

Please note this is not my regular number and I use it as a backup (not even secondary ) number.

What to do

If this happens to you, do following:

1. Do not panic 🙂
2. Do not pay any of these bills
3. Make sure this huge bill is not cs of ur international roaming or something.
4. Call the helpline with the facts and figures
5. They will try to shun you off telling you have to pay the bill or ur number is not coming back. Politely make them realize that you have a point 🙂 — obviously a small credit limit number can’t go that high on usage.
6. Once you assert and make them realize, they will talk to somebody senior and will get ur case checked.
7. Usually on the same call they will promise that the bill will be reversed and the number will be restored.
8. If they don’t restore the number in next few minutes, call again and follow step 5 onwards again …. till your problem is solved.

 

Why it actually happened?

It’s definitely 3G data usage.

When I use my normal postpaid number, if my usage goes beyond 75% of my credit limit, they block my number, no calls, no SMS and on 90% even the data is gone.

On 3G, I think they have a different billing mechanism and that’s what caused the problem. Please note if you do not have a package offer activated on your number, they’ll charge you Rs. 18 or so per mb, that is whopping Rs. 18000 per GB.

On the other hand, their bundle offer starts from Rs. 200 per GB , you can see the difference?

Apparently they charged me some GBs worth of data before I signed up for the bundle package.

How to avoid it?

If you really want to use 3G data, go ahead and subscribe to their 3G packages. They are not very expensive.

Package 1 : Rs. 200 per GB, can be subscribed again during a month.

Package 2: Rs. 500 per month, you get 3GB of volume, can’t subscribe again within a month, once you get done with 3GB, Rs. 18/Mb is charged.

Package 3: Rs. 1000 per month, you get 8GB of data, can’t subscribe again in a month, and once over-limit, Rs. 18/Mb is charged.

 

Also, keep an eye on your bill and call immediately before they send you a huge bill.

 

Hope this helps.

 

p.s: Mobilink helpline was really helpful in this regard 🙂

 

Windows 7 phones in Lahore now -HTC HD-7

HTC-hd7- Windows Mobile 7Windows 7 mobile is creating news everywhere. Mobilink today has announced HTC HD-7 and it is exclusively available on Mobilink. The phone has quite good specs and what’s new is … errrrm…  Windows 7. You can get this great phone from Mobilink office for Rs. 55,999. You can get detailed specs of the phone here.

Mobilink Milestone Launch and a free phone :)

What a day in the life of a blogger!

It all started when the whole local blogger community was invited to the launch event by Mobilink and Google to join hands and make good use of the social media and blogger community to create a stir in the online world and announce the launch of the Motorola Milestone. The launch event was quite a happening event right from the beginning with free giveaway key chain with a 50 year calendar, red bull servings and a cool setting altogether.

I thought I’m the last person to reach as I got quite late though I found out the event is yet to start when I finally reached the venue. The event was all about Mobilink, its new handset Motorola Milestone and obviously the Android 2.1 OS by Google. The session was really interactive with not only speeches but discussions, interaction with the audience, several interesting competitions including sms speed typing test but the biggest of them all was a free Motorola Milestone Giveaway.

And guess what? Yours truly (yeah that’s me) ended up winning the big prize. What was the competition? Well it was “Post a Facebook status about the launch event and get most comments on it“. I’m highly grateful to my friends and fellows who commented on my status and by the time the comments counting began, I had more than 800 comments on  my status. Woohooo!! While there were many close competitors, the phone lands in my hands and now I’m the first proud user of Mobilink Motorola Milestone. My free gift pack comes with a Mobilink Motorola Milestone  handset with an 8 GB of Micro SD card and a beautiful charging doc that I use more for watching videos now 🙂  . Thank you very much Mobilink for a great free phone and an amazing evening.

More about the phone

Motorola Milestone is an Android 2.1 smart phone with a 3.7 inch multi touch TFT screen with a slide keyboard. This is the same phone that is known as Motorola Droid out there in US. The black colored device has a 5 megapixel camera and features a ARM Cortex A8 600 MHz processor for normal processing and PowerVR SGX530 for graphics. You can find more details about the phone here.

Google Motorola Milestone

The phone has been introduced in Pakistan by Mobilink exclusively and the latest 2.1 version of Android OS is the biggest attraction for me. When you  buy this phone from Mobilink, you get 3 months of GPRS/EDGE free and I’m waiting for a referral code that Mobilink promised. Once I have the referral link, I’ll update this post and you’ll get some discount on your purchase. So if you are looking for an Android phone locally, why buy used T-Mobile Androids? Go for a Motorola Milestone.

How to watch a cricket match without electricity? Mobilink TV – a life saver

Pakistan vs India cricket match is always a popular event to watch not only in these two countries but everywhere else cricket is played, understood and liked. I was also very excited about the match on Saturday but was also afraid of the possible power failures. It went great for the initial hours but when the match reached the climax at midnight, power company employees showed their dutifulness and switched the power off for an hour.

Now what?

Quickly I tried a few options. First of all, I tuned into a good old FM radio channel that was quick and convenient. At least I could get live score and updates. In addition, I had a few other options for live score updates, for example:

All of the above are text based cricket score tools and eventually were much slower than that of FM radio. I was still missing the TV as I knew that the power is not going to be available. Then I recalled a service that I tried several months ago. Yes, Mobilink TV. I simply directed my browser to Mobilink TV’s wap site and launched the sports channel on my phone. Within a few seconds I could watch the match live. That was the best thing that happened to me in several days 🙂

It was an amazing experience. I watched the match for almost 45 minutes. But I must warn and inform you about a few facts here:

  • The service is very expensive but at that time, it was worth it. It costs Rs. 6/megabyte plus tax. According to a careful calculation, it must have costed me around Rs. 100 or more for these 45 minutes. (I’ll post the exact amount once I get my bill)
  • The TV transmission sound was crystal clear but you need external speakers for better experience.
  • The quality of video for a 3 inch screen was moderate. I could hardy read the score at the bottom of the screen but could clearly understand what’s going on in the game.
  • Like any other internet video solution, there were points when video got stuck for data buffering. May be a few seconds pause every couple of minutes.
  • There was around 25 seconds delay as compared to normal TV or radio’s live coverage.
  • And yes, there is a specific set of compatible handsets that runs this service. Not all smart phones are compatible. Even the BlackBerries are not 🙁
  • Last but not least, there is a separate access-point setup needed to access these TV streams. Make sure to get the settings by calling the helpline.

In short it was fun to watch cricket without electricity. Lets see how much fun it will be to pay for it 🙂

Please share your experience if any.